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Docs › Swaps

Exchange ratings

Every swap offer in Biscuit comes from a real exchange, and for the time of the swap your coins are in its hands. Here is who each one is: what its terms allow, what users have reported, and the open incidents we know of. Checked on 22 October 2026, and again before each release.

How to read this

We keep two things apart: what an exchange’s terms allow it to do, and what has actually been reported. An exchange whose terms reserve the right to ask for your ID may still swap thousands of times without asking anyone. Most swaps on every exchange below go through without a single question.

The levels come from kycnot.me, an independent directory that reads each exchange’s terms:

  • Level 0: the terms say identity checks will never be requested.
  • Level 1: checks are rare.
  • Level 2: checks are possible, for example to unfreeze funds.
  • Level 3: the terms let the exchange ask for ID or proof of where your funds come from, and hold the swap until you do.

Trocador rates every exchange it offers here A, “no KYC”, which is why Biscuit shows them. kycnot.me is stricter: it reads the fine print. Neither rating changes the order of the offers: Biscuit always ranks them by what you receive.

At a glance

ExchangeOffered throughkycnot.meOpen issues
PegasusSwapBiscuit and TrocadorLevel 0, verifiedUser reports of held swaps, September and October 2026
StereoswapBiscuitLevel 0, not yet checkedNew, little track record
ETZ-SwapBiscuit and TrocadorLevel 0, approvedNone open; a warning from 9 to 15 October 2026
WizardSwapTrocadorLevel 2Down for maintenance since 21 October 2026; no published terms
ExolixTrocadorLevel 3Data incident since May 2026
SwapuzTrocadorLevel 3None open; a fee warning from July to 14 October 2026

“Biscuit” means the exchanges our server calls directly: they work in Tor mode too. “Trocador” means offers found by Trocador, outside Tor mode.

PegasusSwap

Its terms say no account and no identity check, ever. It may recalculate a late deposit at the new rate, and deducts network costs from refunds. Disputes go to binding arbitration rather than to court. kycnot.me lists it as verified, with nothing negative on record.

One user reported in December 2025 that a third, larger swap got stuck and was never refunded, after two that went fine. PegasusSwap answered publicly and asked for the details; we don’t know how it ended.

Since September 2026, several users have reported swaps held or not completed: a 10,000-dollar swap put on hold in September, which the user says cost a 5.5 % fee and PegasusSwap says was refunded without any fee; and in mid-October, swaps stuck for two to five days. PegasusSwap answered each one within days, saying the swaps were completed or refunded, and blaming one delay on maintenance of the XRP network. Not every user has confirmed it.

Sources: kycnot.me, pegasusswap.com.

Stereoswap

Its terms say no identity check. Deposits are scored for risk, and one judged high-risk is sent back to your refund address instead of being held while you prove anything (AML policy of May 2026). Always give a refund address.

Stereoswap started about eight months ago. kycnot.me lists it from a user submission that its team hasn’t checked yet. Nothing bad is on record, but there isn’t much record at all: start with a small swap.

Sources: kycnot.me, stereoswap.app terms.

ETZ-Swap

Its terms say no identity check. It swaps from its own reserves, and a deposit its risk checks reject is returned to the address it came from, without asking for documents. If you send from an exchange account, it needs a refund address of yours: fill in Refund to.

From 9 to 15 October 2026, kycnot.me and OrangeFren removed ETZ-Swap from their own swap tools while they looked into a user’s case with it; it is back on both. kycnot.me lists it as approved, after three test swaps. Users have also reported:

  • an order stuck for about five hours on 8 October 2026, which ETZ-Swap says it settled on 17 October;
  • in July 2026, a support agent asking a user to connect their wallet on an unindexed website, then the swap marked as completed without the coins arriving;
  • payouts 1 to 4 % below the quote, and overdue swaps solved slowly by support.

Many users also report fast swaps and good rates. Whatever the exchange: never connect your wallet to a site that “support” sends you to, and never give anyone your seed.

Sources: kycnot.me, etz-swap.com terms.

WizardSwap

Since 21 October 2026 its site shows only a maintenance message, so its offers may be missing for now. WizardSwap publishes no terms of service and no AML policy: if something goes wrong, there are no written rules to point to. It says it can freeze and keep deposits it judges to be stolen, and may ask where your funds come from before a refund. kycnot.me lists it as verified, with nothing against it on record.

Source: kycnot.me.

Exolix

Exolix doesn’t ask anything for an ordinary swap, and many people use it that way. Its AML and KYC policy, though, says it may ask for an ID document, a selfie or liveness check, and proof of where your funds come from, and kycnot.me reads its terms as allowing it to hold the swap and the refund until you comply.

It has happened: users report a swap placed “under review” with KYC documents requested, and one reported being asked mid-swap for a photo with an ID, a video and proof of funds. Exolix calls these extra checks a standard security step.

Since 28 May 2026, kycnot.me lists an incident, still unresolved in October: a researcher found that Exolix’s partner API let anyone read full swap histories, about 39.5 million dollars of swaps. We haven’t been able to confirm it from a second source.

Sources: Exolix AML and KYC policy, kycnot.me, Trustpilot, coin.space.

Swapuz

Its terms let it suspend a swap or a refund for as long as it wants, and require KYC, if it suspects fraud. From July to 14 October 2026, kycnot.me warned of a possible hidden fee: a user was charged an undisclosed fee for a “high-risk” transfer, and got it back after OrangeFren stepped in. The warning is now closed.

A kycnot.me moderator also writes that Swapuz and Exolix are run by the same people and resell another exchange’s service, which both deny.

Source: kycnot.me.

Good habits, whatever the exchange

  • Try a small swap first with an exchange you haven’t used.
  • Prefer level 0 exchanges for large amounts, or split them over several swaps.
  • Keep the Trade ID and Exchange ID from the swap’s details: support needs them, and exchanges delete trades after a while.
  • Real support never needs your seed, your password, or your wallet connected to a website.

Seen something we should add, or something that has changed? Tell us.