Docs › Help

Get help, report a bug

Questions, bugs, ideas and complaints are all welcome. Nobody from Biscuit will ever ask for your seed, your password or your wallet files: never send them to anyone.

How to reach us

Help › Report bug in Biscuit, or the contact page.
By email: biscuitwallet@tutamail.com.

Nobody from Biscuit will message you first to offer help. Anyone who does, in a chat app or by email, is a scammer.

What helps us

Your Biscuit version and system.
What you did, what you expected, and what happened.
Help › Debug info (Ctrl+D) › Copy. It contains no keys and no balance, but it does show your node and wallet height.
For a crash, the messages Biscuit prints when started from a terminal.

Security problems

Please don’t report them publicly. Write to us privately, as described in our security policy.

Feather

Biscuit is built on Feather, but the Feather developers aren’t involved in Biscuit. Please send Biscuit problems to us, not to them.