My balance looks wrong
First, make sure the wallet is Synchronized (status bar). A balance is only complete once every block has been scanned. Expecting a payment that isn’t there? See A payment hasn’t arrived.
Monero
- Part of it is unconfirmed after you sent a payment: your change is locked for 10 blocks, about 20 minutes. See Balance.
- Frozen coins don’t count. Check View › Coins: frozen outputs show in blue. Thaw them to count them again.
- Another account: each account has its own balance. Check the account switcher.
- Wallet › Advanced › Rescan spent asks the node again which outputs are spent.
- Restored from a seed with a restore height too high: older payments are missed. Restore again with an earlier date.
- A view-only wallet doesn’t see what you spent, see View-only wallets.
If nothing helps, restore the wallet from its seed into a new file. It rebuilds everything from the blockchain.
Bitcoin and Litecoin
- Check the right wallet is selected: each has its own balance.
- Coins on older address types of your seed (1…, 3…, L…, M…) aren’t shown: Biscuit uses native SegWit.
- Payments far beyond your used addresses: see the last step of A payment hasn’t arrived.